Frequently Asked Questions

What is an Escape Room?

An Escape Room is an escape game adventure where you must solve a series of puzzles and enigmas within a certain amount of time in order to be able to escape. The set design and technology of our games make the players experience real emotions of being immersed in a movie. The 5 senses must be alert at all times. An Escape Room is ideal for fun with friends, family and co-workers. 100% fun guaranteed.

What is inside International Room Escape AZ? Is it scary?

None of our games are scary. The Amazon Rainforest and Gravitational Effect have dim lighting.

What is the difference between the games?

Basically it is the story, the environment in which each of the games take place and the mysteries to be solved.

What is the story of each game?
What is the minimum and maximum number of participants in each game?

Amazon Rainforest and Gravitational Effect: minimun 2 maximun 8 players.

Save Escapy: minimun 2 maximun 7 players.

What is the minimum age to play?

8 years old.

What is the price?

2-3 players: $120 per team.

4-8 players: $33 per adult – $31 per kid.

What time do I have to arrive?

Arrive 15 minutes before the scheduled time to receive explanations and for the game to start on time.

May I get there late?

We can wait for you up to 10 minutes from the scheduled time, mostly because we have an upcoming reservation.

Can we play the same game again?

Yes, but it’s practically going to be the same game.

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What do you have for birthdays?

A surprise gift can be put inside the game that can be dropped off before the game starts.

We have different packages Click Here

Do you have a place we can use to have snacks, cake or something similar?


  • Private Party Room includes: plates/utensils/napkins/tablecloths.
  • Food and drinks not provided, you can bring your own.
  • Cleanup provided.
  • Up to 10 players.
  • Rental is for 60 minutes.
Can we bring alcoholic drinks?

Alcoholic beverages are not allowed.

Can we play two games simultaneously, we are a large group?

Yes, there is no problem with this as long as there is availability of two games and it does not interfere with another reservation.

I have a reservation for X amount of people, what happens if there are more?

There is no problem adding players as long as they meet the maximum for each game.

What happens if we exceed the maximum recommended number of players per game?

Our recommendation as a company is that you can add one more person. This is so your team doesn’t feel cramped and the game develops in the best way. We do not prohibit the participation of more players, but it is up to the customer if they wish to have more than the indicated. Obviously, there can be no complaints regarding this.

I have children under the indicated age, can I enter the game with them?

Unfortunately you cannot enter with children under the indicated age. If you wish to bring them, it is the client’s full responsibility, there is no refund under any circumstances.

Since when are you open?

We were open to the public in June, 2018.

What is the prize if we win?

The satisfaction of escaping.

What happens to us if we lose?

Game over! Lost the game!

Are there any discounts?

Since you got here we will give you a 12% discount. Just use this code at checkout “FLY12”

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